For security and logistical purposes, it is imperative that the billing and shipping addresses align precisely with the card information on file when placing an order. Should any disparities arise between these details, please be advised that we will promptly issue a refund for your order. However, kindly note that a 5% processing fee will be deducted from the refunded amount. Your understanding and compliance are greatly appreciated as we strive to maintain the integrity of our ordering process. Should you have any inquiries or require assistance, please do not hesitate to reach out to our customer support team at info.sleektresses@gmail.com.

Turn around time for ALL online orders with Standard Shipping is 7-10 business days. Please expect a processing time of 3-5 business days for orders, along with an additional 2-5 business days for shipping. Please note that processing time cannot be rushed. Express Shipping will take 2-3 business days, starting once your payment has been processed, which typically takes an additional 2-3 business days. BEFORE selecting express shipping, please email our inquiry team to confirm the availability of your desired item. This will help ensure that you receive your order promptly. It's imperative that your shipping and billing addresses match; otherwise, your order will be canceled. Upon shipment, you will receive an email notification containing your tracking number. Any delays will be communicated to email address provided. All sales are considered FINAL.

All sales are final once shipped. If your order is returned due to an insufficient address, or because your package was unable to be delivered for whatever reason, you can choose to have it reshipped for a $15 fee, which covers shipping cost. If you prefer a refund, a 10% payment processing and restocking fee will be deducted from your total. Should you wish to cancel your order before it has shipped, the same 10% fee will be applied to your refund.

"Mink hair" refers to the finest grade of virgin Brazilian hair. It's known for its top-notch quality and durability. Mink hair extensions can be dyed easily, have strong weft stitching, come from one donor, and all strands flow in the same direction. This type of hair is especially great for African American women because it's full, thick, and has great body, similar to their natural hair.

Bulk hair refers to hair extensions that are sold in bundles or packs specifically designed for bohemian braiding styles. These hair bundles are not attached to a clip or a weft beforehand. They are just loose strands meant for braiding different styles like box braids or cornrows.

Please note, PRICE IS PER BUNDLE. If the hairstyle you desire calls for 2 or more bundles, you will need to purchase 2 or more bundles. Quantity of bundles required for your boho hairstyle depends on its fullness and length. It is advisable to consult with your hairstylist to determine the appropriate number of bundles needed.

Brazilian Mink BULK Hair Extensions is designed with durability and sustainability in mind. Our preimum-quality bulk hair extensions are crafted to be reusable, allowing you to create multiple styles while maximizing the lifespan of your hair investment. We encourage you to take advantage of the reusability of our bulk hair extensions by properly caring for them after each use. With proper maintenance and handling, you can enjoy the versatility and longevity of your bulk hair for braiding, making it a cost-effective and eco-friendly choice for your styling needs. Sleek Tresses Brazilian Mink Bulk hair can be dyed and bleached as well.

While all hair textures can be straightened, it is highly recommended to maintain the hair in its natural state to prolong its longevity. Applying heat to curly or wavy hair changes its pattern permanently, and once altered, the original pattern cannot be restored.

SleekTresses hair extensions are capable of taking color and bleach, although it is highly recommended to have your unit/bundles colored by a professional. SleekTresses emphasizes that their products are an investment, and improper chemical alteration can lead to damage. Chemical damage is irreversible, and SleekTresses will not be held accountable for any resulting damages.

Closure wigs offer practicality for daily wear, being easy to put on and remove with minimal maintenance required. In contrast, frontals demand greater upkeep and are better suited for occasional use unless one can afford regular maintenance or is able to reinstall it independently. Frontals naturally shed more than closures over time and may require unit replacement depending on wear frequency.

Depending on frequency of wear, it is recommended to wash your units every 3-4 weeks to rejuvenate the hair and remove any oils that may be causing wear. Hair extensions should be washed every 2-3 weeks for optimal maintenance.

Each hair order is accompanied by a hair care card, meticulously curated to include a list of suggested hair products best suited for your hair extensions, along with detailed instructions on how to effectively care for and maintain them.